Privacy Policy
Last Updated: June 12, 2026
Introduction
SrisailamGuide.com ("we", "our", or "us") operates the SrisailamGuide Live mobile application and related services. This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices available to users. By using the SrisailamGuide Live application, you agree to the collection and use of information in accordance with this Privacy Policy.
Information We Collect
1. Account Information
When you sign in using Google Sign-In, we may collect:
- Name associated with your Google account
- Email address
- Firebase User Identifier (UID)
This information is used solely for authentication and operator verification purposes.
2. Location Information
The application collects location information, including when the application is running in the background. Location information may include:
- Latitude and longitude
- Location accuracy
- Speed and movement information
- Timestamps of location updates
Location data may continue to be collected periodically while monitoring is active, including when the application is running in the background and not actively open on screen.
Why We Collect Location Data
Location information is collected to:
- Determine operator availability
- Maintain accurate service status
- Support transport and business availability features
- Display availability information through SrisailamGuide services
- Improve reliability of operational status updates
The application may continue collecting location information while running in the background, even when the application is not actively open on screen, in order to maintain accurate availability and operational status information.
Historical location snapshots, timestamps, and related operational records may be stored and retained for service reliability, troubleshooting, operational monitoring, quality improvement, dispute resolution, and legal compliance purposes.
3. Operational Device Information
The application may collect operational information necessary to maintain service reliability, including:
- GPS status
- Location permission status
- Background location permission status
- Notification permission status
- Service operational status
- Application version information
- Diagnostic logs used for troubleshooting and reliability purposes
This information is used only for service operation, diagnostics, and reliability improvements.
Google Play Store Background Location Disclosure
SrisailamGuide Live collects location data in the background to provide accurate operator availability information, maintain service visibility, and update operational status even when the application is not actively open on screen.
Background location access allows the application to continue updating operator availability and operational status even when the application is not actively open. Users may disable monitoring or uninstall the application at any time, but doing so may prevent availability-related features from functioning properly.
How We Use Information
We use collected information to:
- Authenticate operators
- Verify operator eligibility
- Maintain service availability status
- Display operator and business availability information
- Operate and maintain the application
- Troubleshoot technical issues
- Improve service reliability
- Investigate operational problems
- Maintain historical operational records
- Analyze service reliability and operational performance
- Enforce application version requirements when necessary
Publicly Displayed Information
Certain information may be displayed through SrisailamGuide services to help visitors contact available operators and businesses.
Depending on service configuration and operator preferences, publicly displayed information may include:
- Operator name
- Business name
- Contact phone number
- Availability status
- Service-related information intended for customer contact
We do not publicly display Google account credentials, email addresses, Firebase account identifiers, or other private authentication information.
Information Sharing
We do not sell personal information.
Information may be processed by third-party service providers necessary to operate the platform, including:
- Google Firebase Authentication
- Google Cloud Firestore
- Google Firebase Remote Config
- Google Firebase Cloud Messaging
- Google Cloud Functions
These providers process information solely for the purpose of delivering application functionality.
Data Retention
We retain information for as long as reasonably necessary to operate the service, maintain operational records, improve reliability, comply with legal obligations, resolve disputes, and enforce agreements.
Certain operational records, including historical location updates and diagnostic information, may be retained for service reliability, troubleshooting, operational monitoring, dispute resolution, and legal compliance.
Security
We take reasonable measures to protect information from unauthorized access, disclosure, alteration, or destruction. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
Your Choices
You may:
- Stop using the application at any time
- Revoke permissions through your device settings
- Sign out of the application
- Uninstall the application to stop future data collection
- Contact us regarding your information
Please note that revoking required permissions may limit or disable certain application functionality.
Data Deletion Requests
Users may contact us to request deletion of account-related information, subject to operational and legal requirements.
Children's Privacy
The application is not directed toward children under the age of 13. We do not knowingly collect personal information from children.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updated versions will be posted on this page with a revised "Last Updated" date. Continued use of the application after changes become effective constitutes acceptance of the updated Privacy Policy.
Contact Us
SrisailamGuide.com
bhuthecoder@gmail.com
Location: India